Frequently Asked Questions

1. Browse all products available
2. Navigate to the 'Contact Us' page and fill out the form with details of the equipment you require
3. We will respond to your enquiry within 24 hours during standard business hours with a detailed quote

No. Delivery & Collection fees are additional charges based on the amount of items hired, location, accessibility and hours of collection time. To receive a full quote please fill out all required information in the contact us page.

Delivery schedules are provided on the week of the event.

Yes, we offer after hours delivery and collection. Additional charges apply.

Yes, you may collect small DIY hire orders from the Honey Bear Events office.

Items must be collected on Friday prior to the event and returned on Monday.

All items picked up from the office will require a security bond until item(s) are returned.

Honey Bear Events requires a 50% deposit which must be paid within 7 days from initial invoice issue date. Deposits are non-refundable, transferable and cannot be exchanged for a credit note. 

Yes, Honey Bear Events has a minimum order policy. A minimum order of $150 applies on all orders. 

Yes, we can arrange a quote for you based on what you require. We can supply and set decorations at your special event. 

Monday: 9:00am – 5:00pm

Tuesday: 9:00am – 5:00pm

Wednesday: 9:00am – 5:00pm

Thursday: 9:00am – 5:00pm

Friday: 9:00am – 5:00pm

Saturday: CLOSED

Sunday : CLOSED

Unfortunately not, as the props were taken out of inventory and secured for your event, therefore we cannot refund 50% deposits based on cancellations.

Deposits are non-refundable, transferable and cannot be exchanged for a credit note.

We do not ship our props interstate, they are only available for hire in Melbourne, Australia.